On February 22nd, starting at 10 am EST time, we will be replacing a hard drive in one of our hypervisors. As a result, some downtime will occur. We expect the downtime window to last 30-40 mins.
We apologize for any inconvenience this may cause.
Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »
On Feb 21st, starting at 10 pm EST, Idologic technicians will be performing scheduled maintenance on our shared server idl1-dfw
We do not expect downtime to be necessary for more than 10-15 minutes. The maintenance window will last until 11 pm EST of Feb 21st.
On January 4th, starting at 3:30 am EDT, Idologic will be performing scheduled maintenance in our Heracles shared server. We expect downtime not to exceed 30 minutes. We apologize in advance for any inconvenience this might cause. If you have any questions, do not hesitate to contact us. Our support team is available 24/7 via ticket, live ... Read More »
On October 7th, starting at 4 am EDT, we will be performing scheduled maintenance in one of our hypervisors. We will be upgrading software to ensure the server remains stable and secure. The vast majority of Idologic customers will not be affected by this.We expect a downtime window of up to 20 minutes to be necessary, but this will only affect ... Read More »
On Friday August 4th at 3 am EDT, Idologic will be performing maintenance in its networking infrastructure. Short network blips may occur, but we expect impact to be minimal.
As of 03:29 EDT: This is complete
Artemis server is currently experiencing an intermittent service issue.
The System Admins are aware and working on it. During this time frame the server will be in various states of slowness, or inaccessible entirely.
There is no ETA at this time.
Your patience is appreciated.
On April 21st, starting at 1 am EDT, Idologic will be performing scheduled maintenance in two of our shared servers: Alpha and Artemis.We expect downtime not to exceed 30 minutes for each server, should it be necessary. We apologize in advance for any inconvenience this might cause. If you have any questions, do not hesitate to contact us. Our ... Read More »
Servers with IP addresses beginning in 69.xx.xx.xx are experiencing a networking issue. We are currently waiting on BGP failover as well as a response from the datacenter NOC
UPDATE 11:56 US EST - BGP routes are clearing and services are responsive at this time