Announcements

Networking maintenance on Nov 21st - Dallas location

  • 18th November 2020
Update - 6:25 pm CST The work is going to take longer than planned due to un-for-seen circumstances. Due to Covid restrictions, the number of on-site staff is minimal so we are not able to provide on-demand status updates or ETAs unless the on-site team reaches out to us with them. We apologize for the delay.   On Saturday Nov 21st, between 7 ...
Continue reading

cPanel account passwords reset on September 29th

  • 29th September 2020
On September 29th we proceeded to reset cPanel passwords for all customers running on cPanel servers. We detected a possible vulnerability with cPanel, and in an abundance of caution we proceeded to reset the passwords. We understand the inconvenience caused by this, but security is of utmost priority to us. If you have a valid email address ...
Continue reading

[RESOLVED] Emergency maintenance: idl1-dfw shared server on August 11th

  • 11th August 2020
The shared server IDL1-DFW is currently undergoing emergency maintenance due to a combination of complex hardware- and software related issues. Our system administrators are currently investigating the server, and working on getting it back online with the highest priority. We deeply apologize for the inconvenience. As always, our customer ...
Continue reading

Drive replacement on June 19th

  • 16th June 2020

On June 19th, starting at 7 am EDT, our team will be performing a drive replacement in one of our hypervisors.

Some customer VMs might be affected. Expected downtime is around 20-30 minutes.

 

Continue reading