Billing system transition

Dear customers,We're transitioning to a new system for processing credit cards. This will be available starting on November 4th. If you already have a credit card on file, you will not be required to enter your credit card details again. Please disregard any overdue notices that might have been sent by mistake. We're not marking any accounts as ... Read More »

3rd Nov 2016
Client Area Upgrade

To better serve all of our clients, we've upgraded some backend systems that power our support systems. This means that some tickets within the last few days may be replicated if you reply to them. Please ignore this expected behavior.If you experience any issues with the system please feel free to email [email protected] and we'll be happy to ... Read More »

21st Sep 2016
Client Area Maintenance

To continue to serve you better we will be conducting maintenance on the client area starting at 8:55 Eastern Daylight Time on Wednesday, September 21st. The helpdesk will be unavailable during this time and the maintenance window is expected to last an hour. We will do our best to ensure support requests are handled in a timely fashion during ... Read More »

20th Sep 2016
Happy New Year!

We would like to wish you and your family a Happy New Year!

1st Jan 2016
WHM/cPanel packages and modifying account

Please note that WHM gives a warning when using "modify an account" to change an account which has a package assigned:These settings do not match any existing package on the system. Please select one of the options below:- Create a new package with this name:- Update package “client_Standard” with these new values. (This will propagate the ... Read More »

17th Dec 2015
Warning: Enom Phishing Email Making the Rounds

There's a phishing scam going around these days stating it's from enom.com and that your domain has been suspended. Do NOT click on any of the links in the email and if in doubt if this is a phishing email or not, simply log into your enom account at http://www.enom.com/ (do not use any links in the email!) and verify the information/state of your ... Read More »

2nd Nov 2015
Support module updated

If you see any bugs in the support module, please email support[at] or billing[at]idologic.com as usual. It was recently updated to work with the newest WHMCS version.

Best regards,
The Idologic Team

1st Nov 2015
Billing system updates

We recently updated our billing system; if you experience any problems or have any questions, please email us at support [ at ] idologic.com.

Best regards,
The Idologic Team

9th Aug 2015
CVE-2014-6271 bash vulnerability

All servers (reseller, VPS and dedicated) were patched the same day of the BASH vulnerability announcement. http://forums.idologic.com/idologic-news-announcements-3/server-updates-patches-2651/

If you have any questions, please do contact support.

25th Sep 2014
Emergency weather conditions affecting metro Atlanta

We received the following notice from the NOC: Due to inclement weather conditions, the noc will only be taking emergency requests. Because of hazardous road conditions, we will be staffing minimal personnel until the treacherous icy weather patterns clear. Current weather forecasts predict normal operations will resume Friday 2/14/2014. This ... Read More »

12th Feb 2014