Do you offer 24/7 technical support? Print

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Yes, we offer 24/7 technical support through our helpdesk. If at any time there are any problems with your accounts, simply open a support ticket and a customer support representative will get back to you quite promptly. You can either access the helpdesk directly, or reach us by e-mailing support [at] idologic.com (treat it as a regular email).

Emergency Phone Support:
Should, in an extreme case, our helpdesk be unavailable, then you will be able to call the toll-free number 1-866-365-6442 for help. Please be aware that there is a $25 charge for all non-essential (non-emergency) support issues.

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