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My Support Tickets
Why is my account name based? Why don't I have a dedicated IP?
The only real reason why someone would want to have a dedicated IP would be to use their own...
Are there any banned scripts?
Currently the following scripts, content or activities are not allowed on our servers:...
Are your servers managed? If so, what is included with that?
All of Idologic's reseller servers and VPS nodes are fully managed. Our dedicated server...
Can I upgrade/downgrade my account later?
While you are hosted at Idologic, you are free to upgrade or downgrade your account at anytime....
Do you give non-profit, group or student discounts?
Idologic believes strongly that we should the community in anyway we can, and providing hosting...
Do you offer 24/7 technical support?
Yes, we offer 24/7 technical support through our helpdesk. If at any time there are any...
Do you offer a money-back guarantee?
We offer a 15 day money-back guarantee should you not be completely satisfied with your account....
Do you offer custom plans/packages?
Idologic is very focused on going the extra mile for all of its clients, and should be able to...
How do I get started and setup an account?
To get started, pick a plan from our current offers at http://www.idologic.com/ or contact the...
How do I move MySQL databases to idologic?
To manually move a MySQL database: SSH into your old server. Type in the following...
How soon will my account be setup and ready to use?
All reseller and VPS accounts are setup within 12 hours of payment being received. Our average...
What is wordpress and can I use it with your service?
WordPress is billed as a blog tool and publishing platform, and it certainly lives up to the...
My Support Tickets
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